🗑️ Delete Your Account

We're sorry to see you go. Here's how to delete your Tija Kids account.

⚠️ Warning: Account deletion is permanent and cannot be undone. All your data, including household information, children's profiles, tasks, rewards, and transaction history will be permanently deleted.

What Data Will Be Deleted

The following data will be permanently removed:

  • Your account and profile information
  • All children's profiles in your household
  • Task history and completions
  • Rewards and redemption history
  • TijaBucks balance and transactions
  • Savings goals and progress
  • Badges and achievements
  • Guardian and co-parent connections

How to Delete Your Account

Option 1: Delete from the App (Recommended)

  1. Open the Tija Kids app
  2. Go to Settings (tap the gear icon)
  3. Scroll down and tap Account
  4. Tap Delete Account
  5. Confirm by entering your password or PIN
  6. Your account will be permanently deleted

Option 2: Request Deletion via Email

If you cannot access the app, you can request account deletion by email. Please include:

  • The email address associated with your account
  • Your full name
  • Reason for deletion (optional)

We will process your request within 30 days as required by data protection laws.

After Deletion

Once your account is deleted:

Questions?

If you have questions about account deletion or data privacy, please contact us at privacy@tija.kids or review our Privacy Policy.